PRIVACY NOTICE
Last Updated: 01/20/2025
This privacy notice explains the policies of Vital Abilities ("we," "our," or "us") regarding the collection, use, storage, and protection of information collected through our website, www.vitalabilities.com ("website" or "site"). Vital Abilities is committed to safeguarding your privacy and ensuring the confidentiality of any personal information collected through this website, in compliance with applicable laws, including HIPAA and FERPA.
Please read this Privacy Policy carefully before using our website. By using any part of this website, you consent to the terms of our Privacy Policy.
Collection and Use of Information
Information You Choose to Submit
We may collect personally identifiable information when you voluntarily provide it, such as when you book a consultation, subscribe to our email list, or purchase services through our website. The information collected may include your name, email address, phone number, billing information, and any other details you provide.
Information Collected from Third Parties
If you engage with our services, certain information may be collected through third-party platforms we use for scheduling, payment processing, and client file storage. These third parties store information in accordance with their privacy policies. We may access this information as needed to provide our services but do not control the storage or protection practices of these third parties.
Automatically Collected Information
We may collect non-personally identifiable information automatically for website analytics, including but not limited to IP addresses, browser types, domain names, and access times. This data helps us understand how our site is used and improves the user experience.
Cookies & Tracking Technologies
Our website may use cookies, pixels, web beacons, and similar tracking technologies to enhance your experience. These technologies help us remember your preferences and track your usage of our site for analytics purposes. You can adjust your browser settings to refuse cookies, but doing so may limit access to some features of our website.
Use of Your Information
Your information may be used for the following purposes:
To provide you with the services and support you request.
To process payments and manage transactions.
To communicate with you, including sending updates, promotional materials, and newsletters.
To personalize your experience on our website.
To comply with legal obligations, including those under HIPAA and FERPA.
For any other purpose you consent to.
Sharing and Disclosure of Information
Vital Abilities does not sell or share your personal information with third parties, except as necessary to provide our services or as required by law. We may disclose your information:
To service providers who assist us in our operations, such as payment processors and IT service providers.
To comply with legal requirements, including responding to subpoenas or court orders.
To protect the rights, property, or safety of Vital Abilities, our clients, or others.
Protection of Your Information
We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Please do not send sensitive information through unencrypted email.
HIPAA and FERPA Compliance
Vital Abilities is committed to maintaining the privacy of educational and health-related information in accordance with HIPAA and FERPA regulations. Any personal health information (PHI) or educational records collected will be used and disclosed only as permitted by these laws.
Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information promptly.
Your Rights and Choices
You have the right to access, correct, or delete your personal information, subject to applicable law. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at info@vitalabilities.com.
Opting Out
You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You can also adjust your cookie preferences through your browser settings.
Changes to This Privacy Policy
Vital Abilities reserves the right to update this privacy policy at any time. Any changes will be posted on this page, and the date of the last update will be noted at the top. Your continued use of the website after any changes constitutes your acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at info@vitalabilities.com or at 512-256-0632.